1Win Contacts

1Win Kenya offers multiple ways to contact customer support with live chat, telephone, and email being the most popular methods. All channels are available 24/7 which ensures that assistance is always on hand. If you prefer instant help via live chat, direct communication over the phone or detailed assistance through email, 1Win ensures you can get the help you need at any time. Let’s take a closer look at each method of communication.

Contact 1Win website specialists through convenient communication channels

Live chat

The first and most common method of contact for players is the Live Chat This option has quick response and very importantly is free of any costs. Here are the other benefits

  • The service is available 24/7.
  • Well trained agents that are always professional.
  • The chat feature is easily accessible when players click on the chat Icon.
  • The response time takes just a few seconds. 
Write about your difficulties to the experts directly on the website

Telephone contact

If your problem is difficult to solve then we suggest you use the telephone contact option although this comes with extra costs. This method of contact is also available 24/7.

ServiceContact Number
1Win Customer Support8(800)301-77-89
You can call the 1Win hotline and all your questions will be answered


This method is the least used option because it can take up to 24 hours for a reply. Most players use it only for less urgent queries. The advantage is that you can send long, detailed inquiries, including screenshots.

Here is the complete table with contact details

You can also write to the post office and not expect a reply while online on the site